Harvey Mackay

Another business person I admire so much is Harvey Mackay. I read his book 'Pushing the Envelope All the Way to the Top' back in 2000 when it first came out.
http://store.harveymackay.com/product_p/43295-9.htm .

I was so moved while reading this book by his commitment to customer service. I saw him at a lecture he gave at the Learning Annex in Manhattan back in 2001 and was so impressed by his philosophy of running a business which I agree with 100%.

Mr. Mackay said in 'Pushing the Envelope' something I will never forget-the receptionist is the most important person in a company because he or she is the first person an outsider sees in person or hears on the phone. The receptionist sets the tone for a company since they make the first impression to an outsider. This is good advice to follow for any business entity.

He also mentioned in the book that the Mackay Envelope Company (now known as Mackay Mitchell Envelope Company) makes it desirable for employees to stay. This retention of employees cuts down on the extremely costly expense detailed on a companies income statement of recruiting for new talent to replace departing workers.

I picked up Harvey's most recent book last September 2010 'Use Your Head to Get Your Foot in the Door-Job Search Secrets No One Else will Tell You.'
http://www.amazon.com/gp/product/1591843219?ie=UTF8&tag=rockpaperstar-20&linkCode=as2&camp=1789&creative=9325&creativeASIN=1591843219

I found the information in this book of how to look for a job awesome. Also in the back there are about 20 other excellent books Mr. Mackay recommends on the correct ways to job search. All of these references were so pivotal in my job search.

I also follow Harvey Mackay's weekly newsletter:
http://www.harveymackay.com/columns/column_this_week.cfm

I recommend to anybody starting a business, working or looking for a job to read the books above and to follow Harvey Mackay on Linked In and Twitter as I do.
http://www.harveymackay.com/